![]() ![]() Monark takes pride in our thoughtfully curated selection and in the relationships we’ve built with the best appliance and plumbing brands in the world. There’s a fine line between not having enough options and having too many. And in Monark’s case it’s also decades of experience and a commitment to elevating the homes and lives of our customers. It means possessing taste and not being afraid to share well-informed opinions. Being an expert takes passion-and having an insatiable curiosity and thirst for knowledge. It’s not something that happens overnight or comes out of thin air. The best appliance brands the best plumbing and hardware brands customers and team make Monark what it is today and all that it can be tomorrow. Together we create homes that are nothing short of extraordinary. We attend to every detail-every step of the way. Monark is elevating the way you specify and purchase home appliances and plumbing for projects ranging from custom homes to production and large-scale multi-unit developments. A groundbreaking partnership between Florida Builder Appliances Westar Kitchen & Bath and Standards of Excellence Monark combines the strengths of three leading distributors to create a coast-to-coast brand that delivers the ultimate in service and selection. And leadership is often marked by innovative thinking and forward movement. I then told her we would just leave an I don’t think she or the male receptionist cared at all.As a customer coming into your building willing to spend $30,000 on appliances you should be kind to them greet the customer with a smile as they come, in an most important take care of the customer after all without the customer there’s no job!!!! I think this place has forgot about customer service.Monark means leadership. after 10 minutes or so this older lady comes out advising me they couldn’t find me in there system so I said ok I guess will half to start over an asked her if she was ready she looked as if we were bothering her an she made us feel like we had just inconvenienced her, she didn’t want to help us at all, I even said to her that she was making us feel very unwelcomed and she had no response. ![]() I went back today to the store and was greeted by a male receptionist who was very rude could not find me or my quote in there system so he told me to walk around and someone would eventually get to me. ![]() I went into this location about a month ago to pick out my appliances for my new kitchen we were designing I sp/w a gentleman there but couldn’t remember his name he was very helpful and emailed me a quote totaling a little over $30,000 which is allot for appliances but I was going for the quality so it was fine. I hardly ever give a review as I know most people have off days but I drove 2 hours to get the Absolutely worst customer service ever if I could give them a zero I would. If you are looking for personal, knowledgeable, responsive service I would highly recommend going to Monark. It is a beautiful looking range, it boils water quickly and not only does it have one extra low option but it has two!! I love it and I am extremely happy and it is better than the thermador that I previously had and it is less expensive which was a unexpected bonus. Our kitchen is completed and I have been cooking with the FULGOR range top for two weeks now. Needless to say I felt I did not have a choice, I didn’t know anything about this product but Josue promised me I would love it. Josue recommend to replace my thermador with a FULGOR, which I have never heard of. I could not wait until 2021 because my contractor needed the range top before our counter tops went in. Well in October I received a call from Josue saying my thermador range top coming from Europe would not be here until 2021. I use it all the time when I prepare sauces or soups. ![]() This extra low option is very important to me. Our original order contained a 177 bottle wine refrigerator, a Bosch cabinet depth refrigerator and a absolute must on my list a thermador range top with the ability to have an extra low option. Because of COVID, getting appliances could have been a challenge. My husband and I were renovating our kitchen and were replacing some of our appliances. If you need appliances and are looking for a knowledgeable person to guide you through the process, I would recommend you go to Monark premium Appliance and make an appointment with Josue Daza. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |